Privacy & Accessibility

CivicAction and the CivicAction Leadership Foundation (“the Organization”) tracks general website use and traffic. This information allows us to understand which pages are most often visited and from where, allowing us to further strengthen the usefulness and accessibility of the information.

Personal information is not collected during this process – it is only collected when a user has specifically submitted their information to us through a subscription form, survey response, or entered their information elsewhere on our site.

When subscribing to the Organization’s newsletters, you may be asked to enter your name, email address, mailing address, phone number or other details to help us make sure we’re delivering the right information to the right person.

We may use the information you submit to us in the following ways:

• To personalize your experience and to allow us to deliver the content in which you are most interested.
• To improve our website in order to better serve you.
• To administer a contest, promote a unique opportunity, survey or other site feature.

We do not assume responsibility or control over the content, security, accessibility, or accuracy of sites to which we provide links. These third-party sites have separate and independent privacy policies. When leaving our site, please check the privacy policy and security certificates for the site you are visiting before sharing information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Personal information voluntarily submitted to the website is kept strictly confidential and will not be forwarded, traded, or sold to outside organizations. Users who subscribe to our electronic information distribution list may be removed at any time at their request. We reserve the right to contact subscribers which many include forwarding information, responding to questions, or providing notification of any changes to our subscription policy.

If at any time you would like to unsubscribe from receiving future emails or have any questions regarding this privacy policy, you may contact us using the information above.

CivicAction is committed to eliminating barriers and improving accessibility for persons with disabilities, and to providing programs and services in a way that respects the dignity and independence of people with disabilities.

To help us make the CivicAction Leadership Foundation website a positive place for everyone, we follow the Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. This website is built to meet Level AA guidelines.

We’ve worked hard to make the CivicAction Leadership Foundation website as accessible and user-friendly as possible. We monitor the website regularly to maintain this but if you do find any problems, please let us know.

When communicating with a person who identifies as having a disability, we will communicate in a manner that takes into account the person’s disability and utilizes clear, plain language.

We will ensure that our employees are trained and familiar with various assistive devices that may be used by program participants who identify as having disabilities, require the assistance of a guide dog or other service animal, or the assistance of a support person while accessing our goods or services.

We are committed to ensuring that staff and volunteers understand and are aware of requirements outlined in Ontario’s accessibility laws, as well as those aspects of the Ontario Human Rights Code that relate to persons with disabilities.  This includes:

• A review of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Integrated Accessibility Standards.
• How to interact and communicate with people with various types of disabilities.
• How to interact with persons with disabilities who use an assistive device or require the assistance of a guide dog or other service animal or the assistance of a support person.
• How to use equipment or devices available on the provider’s premises or otherwise provided by the provider that may help with the provision of goods, services or facilities to a person with a disability.
• What to do if a person with a disability is having difficulty in accessing our goods and services.

If you enjoyed using the CivicAction Leadership Foundation website, or if you had trouble with any part of it, please get in touch.

We also welcome your feedback on the services we provide. Feedback can be made by sending an e-mail to info@civicaction.ca. All feedback will be directed to the Program Manager and we will make all reasonable efforts to address concerns or complaints immediately.