2014 – 2015 DiverseCity Fellow.
Mark Sam helps banking distribution, marketing and business segment executives reduce the cost-to-serve, deepen their client relationships and grow market-share.
He is a Management Consultant based in Toronto, specializing in digital banking transformation, physical branch transformation, contact centre transformation, customer experience and marketing analytics for financial services clients.
In addition to client advisory, Mark is Accenture’s executive sponsor for Toronto Region Immigrant Employment Council (TRIEC) initiatives.
Connect with him here.